Resemble AI Inc | Trust Center

Compliance

SOC 2 Type 2

Resemble AI is currently in our SOC 2 Type 2 observation period, demonstrating our commitment to rigorous, independently verified security controls. Our full audit report is expected to be available in August 2026.

ISO 27001

We are actively undergoing ISO 27001 certification and expect to be certified by the end of July 2026.

GDPR

Resemble AI is fully GDPR compliant, with clear data processing practices and privacy-by-design principles built into our platform.

HIPAA

Resemble AI is HIPAA compliant, maintaining the safeguards required to handle protected health information responsibly.

Monitoring

Continuously monitored by Secureframe
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Resources

Subprocessors

Anthropic

Anthropic is an AI safety company and developer of the Claude family of large language models. Resemble AI uses Anthropic's Claude as an operational tool to assist with writing code, producing documents, and supporting day-to-day business operations.

Apollo

Apollo.io is a sales intelligence and engagement platform that provides prospecting, contact data, and outreach automation tools. Resemble AI uses Apollo.io to support its sales team with lead generation and outbound prospecting efforts.

Calendly

Calendly is an online scheduling platform that automates meeting and appointment booking. Resemble AI uses Calendly to coordinate and schedule meetings with customers and external stakeholders.

Cerebrium

Cerebrium is a serverless GPU infrastructure platform that enables engineering teams to deploy, scale, and run AI workloads without managing servers. Resemble AI uses it to run AI model inference workloads in production.

Checkly

Cloudflare

Cloudflare is a cloud network platform providing content delivery, DDoS protection, and DNS services. Resemble AI uses Cloudflare to secure and optimize the performance of its web infrastructure.

Figma

Figma is a cloud-based collaborative design platform that enables teams to create, prototype, and iterate on UI/UX designs in real time. Resemble AI uses it for product and interface design work.

Fireflies

Fireflies.ai is an AI-powered meeting assistant that automatically records, transcribes, and summarizes meetings. Resemble AI uses Fireflies.ai to capture and document internal and external meeting notes across its teams.

Github

GitHub is a web-based platform for version control and collaborative software development, owned by Microsoft. Resemble AI uses GitHub to host and manage its source code repositories, track issues, and facilitate engineering collaboration across its development teams.

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Monitoring

Change Management

Production Data Use is Restricted
Production data is not used in the development and testing environments, unless required for debugging customer issues.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.
Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new sensitive systems
Segregation of Environments
Development, staging, and production environments are segregated.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and system development and maintenance.

Availability

Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.

Organizational Management

Code of Conduct
A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance.
Internal Control Policy
An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
Background Checks
Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.
Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access.
Information Security Policy
An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.
Information Security Program Review
Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.

Confidentiality

Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.
Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.

Vulnerability Management

Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

Incident Response

Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.

Risk Assessment

Risk Register
A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.
Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.
Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Vendor Due Diligence Review
Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis.

Network Security

Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.

Access Security

Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a unique SSH key or access key
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.
Removal of Access
Upon termination or when internal personnel no longer require access, system access is removed, as applicable.
Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information

Physical Security

Physical Security Policy
A Physical Security Policy that details physical security requirements for the company facilities is in place.

Communications

Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.